Terms & Conditions

1. Digital Products and Return Policy:

All our products are digital and cannot be returned once downloaded or accessed. Therefore, please carefully review the products before purchasing and ensure they meet your needs.

2. Zoom Classes and Refund/Suspension Policy:

Participants in our Zoom classes cannot request refunds or suspend classes after joining and accessing the course content. Classes are held live at the specified date and time and are presented as a private session for each participant. Even if you request cancellation before the class time, no refund will be given, and you will not be granted the right to postpone the class to another date.

3. Situations Caused by User Errors:

If you accidentally deleted or lost a product, we offer you the right to download or access the same product again free of charge from our website. However, please note that you are responsible for situations caused by user error. Please keep the products carefully and make backups when necessary.

4. Responsibility for Product Access and Storage:

Users are responsible for securely storing and backing up the digital products they purchase. In the event that our website is down or inaccessible, users risk losing access to their purchased products. Therefore, users should regularly back up their digital products on their devices or in a secure cloud storage service. Our company cannot be held responsible for lost or inaccessible products and will not accept claims for compensation or refunds for such situations.

5. Help and Support:

If you experience any issues with the courses or other digital products, you can contact us at gulsjourney@gmail.com for assistance.

We would be happy to assist you.